Frequently Asked Questions
Everything you need to know about CaraKit, our products, and how we can help.
What's included in a CaraKit?
Each kit includes a curated selection of comfort items, calming touches, and encouragement designed for a specific treatment or recovery experience. Contents vary by kit type and size, but always include thoughtfully chosen products that are safe for use during treatment.
Can I send a kit directly to someone?
Yes. CaraKits are designed for gifting and can be shipped directly to recipients. You can include a personalized note, and the packaging is gift-ready—no rewrapping needed.
Are the products safe for people in treatment?
We prioritize gentle, thoughtfully sourced items and avoid harsh chemicals whenever possible. Our products are selected with treatment side effects in mind—no strong fragrances, irritating ingredients, or items that could interfere with care.
Can I customize a kit?
Yes. Our Build a Kit option allows you to personalize your gift by selecting individual items that feel right for your recipient. You can also add extras to any pre-curated kit using our Build On This Kit feature.
Do you offer corporate gifting?
Yes. We work with HR teams, managers, and companies who want to support employees going through treatment, surgery, or serious illness. Please visit our Corporate Gifting page or contact us for bulk pricing and ordering details.
How do I know which kit to choose?
If you're not sure which kit is right, take our Gift Finder Quiz. It asks a few simple questions about your recipient's situation and recommends the best options. You can also browse all kits on our Shop page.
Can I return or exchange a kit?
We understand that situations can change. Please contact us within 14 days of delivery for return or exchange requests. Unopened kits in original condition can be returned for a full refund.
Do you support foundations or nonprofit programs?
Yes. The CaraKit Foundation provides care kits to women in cancer treatment who need support. Learn more on our Foundation page, or contact us about partnership opportunities.
Still Have Questions?
We're here to help. Reach out and we'll get back to you as soon as possible.
Contact Us